Top 20 airlines in the world 2020

Top 20 airlines in the world 2020

Which is the best airline in the world?


According to airlines ranking for top 20 airlines in the world 2020 list, Air New Zealand is the world’s best airline followed by Singapore Airlines, All Nippon Airways, Qantas, Cathay Pacific, Emirates, Virgin Atlantic, EVA Air, Qatar Airways, Virgin Australia, Lufthansa, Finnair, Japan Airlines, KLM, Korean Airlines, Hawaiian Airlines, British Airways, Alaska Airlines, Delta Air Lines and Etihad Airways.

Australian website (AirlineRatings.com) for aviation-safety and product-rating has announced its Airline Excellence Awards and Top 20 Best Airlines in the World 2020.

A panel of seven editors with over 200 years’ industry experience judge airlines based on major safety and government audits alongside 12 key criteria, including fleet age, passenger reviews, profitability, investment rating, product offerings, and airline staff relations.

Annual Airline Excellence Awards are carried out by AirlineRatings.com

Top 20 best airlines in the world 2020


#1

airnewzealand
Air New Zealand

Air New Zealand

Commenced operations: 1 April 1965
Hubs: Auckland Airport, Christchurch International Airport, Wellington International Airport
IATA Code: NZ
Frequent-flyer program: Airpoints
Alliance Partner: Star Alliance
Fleet size: 113
Destinations: 51
website: www.airnewzealand.com


#2

Singapore Airlines

Singapore Airlines

Commenced operations: 1 October 1972
Hubs: Singapore Changi Airport
IATA Code: SQ
Frequent-flyer program: KrisFlyer
Alliance Partner: Star Alliance
Fleet size: 137
Destinations: 63
website: www.singaporeair.com


#3

ana
All Nippon Airways

All Nippon Airways

Commenced operations: 27 December 1952
Hubs: Tokyo–Haneda, Tokyo–Narita, Osaka–Itami, Osaka–Kansai
IATA Code: NH
Frequent-flyer program: ANA Mileage Club All Nippon Airways
Alliance Partner: Star Alliance
Fleet size: 266
Destinations: 98
website: www.ana.co.jp


#4

qantas
Qantas

Qantas

Commenced operations: 16 November 1920
Hubs: Airport, Melbourne Airport, Sydney Airport, Adelaide Airport, Perth Airport
IATA Code: QF
Frequent-flyer program: QF Frequent Flyer
Alliance Partner: Oneworld
Fleet size: 132
Destinations: 85
website: www.qantas.com


#5

cathaypacific
Cathay Pacific

Cathay Pacific

Commenced operations: 24 September 1946
Hubs: Hong Kong International Airport
IATA Code: CX
Frequent-flyer program: Asia Miles, Marco Polo Club
Alliance Partner: Oneworld
Fleet size: 133
Destinations: 90
website: www.cathaypacific.com


#6

emirates
Emirates

Emirates

Commenced operations: 25 October 1985
Hubs: Dubai International Airport
IATA Code: EK
Frequent-flyer program: Skywards Miles
Alliance Partner: Not a member of any leading airline alliances like Star Alliance, One World or Sky Team
Fleet size: 270
Destinations: 159
website: www.emirates.com


#7

VirginAtlantic
Virgin Atlantic

Virgin Atlantic

Commenced operations: 22 June 1984
Hubs: Gatwick Airport, Heathrow Airport, Manchester Airport
IATA Code: VS
Frequent-flyer program: Flying Club
Alliance Partner: Not a member of any leading airline alliances like Star Alliance, One World or Sky Team
Fleet size: 42
Destinations: 30
website: www.virginatlantic.com


#8

eva
EVA Air

EVA Air

Commenced operations: 1 July 1991
Hubs: Taiwan Taoyuan International Airport
IATA Code: BR
Frequent-flyer program: Infinity Mileage Lands
Alliance Partner: Star Alliance
Fleet size: 79
Destinations: 58
website: www.evaair.com


#9

QatarAirways
Qatar Airways

Qatar Airways

Commenced operations: January 20, 1994
Hubs: Hamad International Airport
IATA Code: QR
Frequent-flyer program: Qatar Airways Privilege Club (Qmiles)
Alliance Partner: Oneworld
Fleet size: 250
Destinations: 200
website: www.qatarairways.com


#10

VirginAustralia
Virgin Australia

Virgin Australia

Commenced operations: August 2000
Hubs: Melbourne Airport, Sydney Airport
IATA Code: VA
Frequent-flyer program: Velocity
Alliance Partner: Not a member of any leading airline alliances like Star Alliance, One World or Sky Team
Fleet size: 130
Destinations: 55
website: www.virginaustralia.com


#11

Lufthansa
Lufthansa

Lufthansa

Commenced operations: 1 April 1955
Hubs: Frankfurt Airport, Munich Airport
IATA Code: LH
Frequent-flyer program: Miles & More
Alliance Partner: Star Alliance
Fleet size: 300
Destinations: 228
website: www.lufthansa.com


#12

Finnair
Finnair

Finnair

Commenced operations: 1 November 1923
Hubs: Helsinki-Vantaa International Airport
IATA Code: AY
Frequent-flyer program: Finnair Plus
Alliance Partner: Oneworld
Fleet size: 80
Destinations: 112
website: www.finnair.com


#13

JapanAirlines
Japan Airlines

Japan Airlines

Commenced operations: 25 October 1951
Hubs: Haneda Airport, Narita International Airport
IATA Code: JL
Frequent-flyer program: JAL Mileage Bank, JAL Global Club
Alliance Partner: Oneworld
Fleet size: 279
Destinations: 180
website: www.jal.com


#14

KLM
KLM

KLM

Commenced operations: 7 October 1919
Hubs: Amsterdam Airport
IATA Code: KL
Frequent-flyer program: Flying Blue
Alliance Partner: SkyTeam
Fleet size: 204
Destinations: 164
website: www.klm.com


#15

KoreanAirlines
Korean Airlines

Korean Airlines

Commenced operations: 1969
Hubs: Gimpo International Airport, Incheon International Airport, Gimhae International Airport
IATA Code: KE
Frequent-flyer program: Skypass
Alliance Partner: SkyTeam
Fleet size: 180
Destinations: 150
website: www.koreanair.com


#16

HawaiianAirlines
Hawaiian Airlines

Hawaiian Airlines

Commenced operations: October 6, 1929
Hubs: Daniel K. Inouye International Airport, Kahului Airport
IATA Code: HA
Frequent-flyer program: HawaiianMiles
Alliance Partner: Not a member of any leading airline alliances like Star Alliance, One World or Sky Team
Fleet size: 61
Destinations: 28
website: www.hawaiianairlines.com


#17

BritishAirways
British Airways

British Airways

Commenced operations: October 6, 1929
Hubs: London–Gatwick Airport, London–Heathrow Airport
IATA Code: BA
Frequent-flyer program: BA CityFlyer
Alliance Partner: Oneworld
Fleet size: 282
Destinations: 200
website: www.britishairways.com


#18

AlaskaAirlines
Alaska Airlines

Alaska Airlines

Commenced operations: June 6, 1944
Hubs: Ted Stevens Anchorage International Airport, Los Angeles International Airport, Portland International Airport,  San Francisco International Airport, Seattle–Tacoma International Airport
IATA Code: AS
Frequent-flyer program: Mileage Plan
Alliance Partner: Oneworld
Fleet size: 331
Destinations: 116
website: www.alaskaair.com


#19

DeltaAirlines
Delta Airlines

Delta Airlines

Commenced operations: June 17, 1929
Hubs: Ted Stevens Atlanta Airport, Boston Airport, Detroit Airport, Los Angeles Airport, Minneapolis/St. Paul Airport, New York–JFK Airport, New York–LaGuardia Airport, Salt Lake City Airport, Seattle/Tacoma Airport
IATA Code: DL
Frequent-flyer program: SkyMiles
Alliance Partner: SkyTeam
Fleet size: 913
Destinations: 325
website: www.delta.com


#20

EtihadAirways
Etihad Airways

Etihad Airways

Commenced operations: November 2003
Hubs: Abu Dhabi International Airport
IATA Code: EY
Frequent-flyer program: Etihad Guest
Alliance Partner: SkyTeam
Fleet size: 102
Destinations: 93
website: www.etihad.com


In addition to the overall rankings in Annual Airline Excellence Awards, best in 13 specific categories winner also announced.

Best First Class: Singapore Airlines took the top prize again with its new first-class suites.

Best Business Class: Despite slipping to number nine in the overall rankings, Qatar Airways held onto its best business class title again this year. According to AirlineRatings Editor-in-Chief Geoffrey Thomas, “The airline’s Qsuite is a first-class experience in business class”. “It leaves little to chance, and our judges rated it as one of the best overall business-class products they had seen. It sets a standard to which some airlines can only aspire.”

Best Premium Economy: Star alliance partner Air New Zealand won this round thanks to comfortable seats and upscale amenities. Air New Zealand offers four classes of service, all classes are not available on all aircraft and routes: Business Class, Premium Economy Class, Economy SkyCouch and Economy Class.

Best Economy: Airlines award for best economy goest to Virgin Australia pulled out the win here thanks to spacious cabins in its Boeing 777 long-haul fleet.

Best Cabin Crew: Virgin Australia also took home this trophy for the second year in a row. “Virgin Australia has redefined the travel experience with its Economy X, Premium Economy, and standout Business Class,” said Thomas. “Add to that its cabin crew, which are the world’s best, and you have another airline punching well above its weight.”

Best Catering: Qatar Airways scored in this category for another year thanks to dine-on-demand service.

Best In-Flight Entertainment: Emirates won this category last year, too. “Emirates was one of the pioneers of In-Flight Entertainment (IFE) and one of the first to install seatback videos in the economy,” explained Thomas. “Today’s its IFE platform ICE (which stands for Information, Communication, Entertainment) is in a class of its own.”

Best Domestic service: Qantas Airways

Best Lounges: Qantas Airways remained the champion in this category for yet another year. Editor-in-Chief Geoffrey Thomas said, “The judges were unanimous on the airline’s lounges which are exceptional”.

Domestic Airline of the Year: Qantas picked up the prize for best domestic airline service with a call out to its premium transcontinental product aboard the Airbus A330.

Most Improved Airline: Philippine airline Cebu Pacific took home the top spot in this category thanks to “a move to expand its global footprint using new generation fuel-efficient aircraft,” said Thomas.

Best Ultra-Low-Cost Carrier: Vietnam-based carrier VietJet once again earned top honors here thanks to “a smart business plan that brings affordable travel to millions.”

Best Airlines for Long Haul

  1. Delta Air Lines (Americas)
  2. Lufthansa (Europe)
  3. Emirates (Middle East/Africa)
  4. Cathay Pacific Airways (Asia)

Best Low-Cost Airlines

  1. JetBlue (Americas)
  2. Wizz (Europe)
  3. AirAsia/AirAsia X (Asia/Pacific)
  4. Air Arabia (Middle-East/Africa)

Read also the world’s safest airlines for 2020

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